Frequently Asked Questions
My question is about...

Authentication Service FAQs

Can you authenticate my item? If yes, where do I start?

The short answer is: we most probably can.

On the off-chance that you place an order for an item we can't authenticate, we'll refund the purchase.

Besides, if we're not sure about an authentication's verdict, we would rather refund the purchase.

Our expertise is earned through the millions of words for the thousands of items we've covered in our Legit Check By Ch Library, where we keep publishing, updating, curating and tweaking the world's most exhaustive Library of fake vs real authentication guides.

To find out for sure whether we can authenticate an item or not:

1. Simply click the green button below
2. Find your item
3. You'll either find your item in our list, or, if you can't find it, you'll be able to select just the brand and the item type.
Let's go

What do I need to place an order?
Is it complicated?

Not much... just your device, information and... that's pretty much it! Even pics of your item are optional: you can upload them later at any given point.

How does the Authentication Service work? What happens once I order?

We've explained everything on this page, but the short of it is:

1. Send us pictures and a few details
2. An authenticator is assigned to your order
3. We come back with a verdict ASAP
4. If we can, we'll help you get your money back.

What's your accuracy %? Why do you claim to be the most trusted service?

It's pretty simple: we wouldn't have offered the service if we weren't bulletproof from this point of view. Why? The reason why we started offering the service is simply because anyone can claim expertise.

Anyone can open up a stall tomorrow and claim "I know how to authenticate".

But the stakes are too high, we believe, for anyone to risk going to somebody who can't prove his expertise. You wouldn't go to the cheapest and fastest surgeon on the market, would you? Not when your (or somebody you love's) life is at stake.

So our expertise is earned through the millions of words for the thousands of items we've covered in our Legit Check By Ch Library, where we keep publishing, updating, curating and tweaking the world's most exhaustive Library of fake vs real authentication guides.

By choosing us, you're making the industry a safer place, as millions of people from all countries around the world rely upon our guides. We're pouring back the money you pay us into making the Library even stronger.

What does it cost?
How much will I have to pay?

1. Simply click the green button below
2. Find your item
3. We'll show you the available prices

If you can't find your item, you'll be able to select just the brand and the item type.
Let's go

All right, so if my item turns out to be fake... what then?

Then, assuming you've paid via PayPal or a Credit Card, we will be able to help you get your money back with a 99.9% accuracy rate.

We also guarantee this outcome!
Learn more

How long will the authentication service take?

The set timeframe for an answer on our authentication service is 48h. However, most of the time our answer will be with you faster than that. Sometimes we may take up to 48h simply because every authentication is a serious matter to us.

How many items can I authenticate if I purchase the service once?

One purchase is valid for the authentication of one item. If you need more than one item authenticated, rest assured ‚ÄĒ our team is happy to help you with as many items as you need. Simply use the "Add another item"¬†box in the on the order page.
Let's authenticate

What payment methods have you got? What currencies?

We accept all credit/debit cards: Visa, Mastercard, Amex, Discovery etc. We can't accept PayPal, crypto, bank transfers or any other form of payment.

All our prices are in USD for the moment!

Is there a free alternative to the authentication service?

We understand the authentication service is not everyone's preferred option when it comes to authenticating an item. For this specific reason, we're building the Legit Check By Ch Library, the free alternative to our service. Over there, you will see the very documents we use to authenticate items for our customers. Visit the library to explore the detailed comparisons on how to spot fake and authentic items ‚ÄĒ all free.

What if I have more questions?

Then we're standing by to help. Either email us at [email protected] or use the live chat buble in the lower right corner of the page!

Legit Check Club FAQs

So hold on...
What exactly is the Legit Check Club?What if I have more questions?

The Legit Check Club is our subscription service. Simplified, it goes like this: if you subscribe (and thus join the Club), you'll not only pay less for your authentications, but you also get monthly benefits.
See the benefits

What do I need to place an order?
Is it complicated?

Not much... just your device, information and... that's pretty much it! Even pics of your item are optional: you can upload them later at any given point.

Ok but... if I get a Club Membership, can I cancel it?

Yep! You're free to cancel anytime you want. No hidden fees or anything preventing you from cancelling.

What does it cost?
How much will I have to pay?

Club Memberships can cost as low as $9.99.

Depending on your item, we also offer different plans. We've simplified it this way: items can be in one of the three classes: Streetwear, High-End Designer and Fine Things. Search for your item with the button below and we'll show you the prices!
Learn more

What's your accuracy %? Why do you claim to be the most trusted service?

It's pretty simple: we wouldn't have offered the service if we weren't bulletproof from this point of view. Why? The reason why we started offering the service is simply because anyone can claim expertise.

Anyone can open up a stall tomorrow and claim "I know how to authenticate".

But the stakes are too high, we believe, for anyone to risk going to somebody who can't prove his expertise. You wouldn't go to the cheapest and fastest surgeon on the market, would you? Not when your (or somebody you love's) life is at stake.

So our expertise is earned through the millions of words for the thousands of items we've covered in our Legit Check By Ch Library, where we keep publishing, updating, curating and tweaking the world's most exhaustive Library of fake vs real authentication guides.

By choosing us, you're making the industry a safer place, as millions of people from all countries around the world rely upon our guides. We're pouring back the money you pay us into making the Library even stronger.

That free authentication that comes with the Club - how does it work?

You'll get the free authentications for every month you renew your Club membership. If you sign up for the Club while authenticating an item, you'll use that free authentication for that item.

So you're basically getting the item authenticated for less than the Authentication Service's cost ‚ÄĒ nice ūüė≥

What payment methods have you got? What currencies?

We accept all credit/debit cards: Visa, Mastercard, Amex, Discovery etc. We can't accept PayPal, crypto, bank transfers or any other form of payment.

All our prices are in USD for the moment!

That's all nice... but I want to save even more money.

Sure, we've got you as well: you'll always be able to upgrade to our yearly plan, where you get 2 months free (or 20% off).

So for instance: instead of paying $9.99/mo, you'll pay $99.99 (2 months will not be charged!) and 2 months are on us.

If you're looking for a high volume of authentications, check out our prices for resellers and businesses

What if I have more questions?

Then we're standing by to help. Either email us at [email protected] or use the live chat buble in the lower right corner of the page!

Certificates of Authenticity FAQs

How do I get a Certificate of Authenticity?

First, you'll need to get your item authenticated (feel free to start that by using the button below).

After that, you will be able to upgrade your authentication to a Certificate of Authenticity on your order page.

(Did you know Club members get a 20% discount off everything, including the Certificate of Authenticity?)
Let's authenticate

Is there anyway I can get the Certificate for cheaper?

Sure! Legit Check Club members get a discount on everything, included the Certificate of Authenticity! A Club membership is cheaper than an authentication, so why not join our Club? Many other benefits come with your membership, including monthly chances to win various items.

Are you a reseller or a business? We have plans for you where all Certificates are free!
Learn more

How does a Certificate look like? What will I receive?

Once you order is ready, you will receive your Certificate of Authenticity through a link. Here is a visual example of one of our Certificates of Authenticity. Curious to know why we issue our Certificates only in digital form? Have a look over at our anti-forgery page.

How fast will I receive my Certificate of Authenticity?

The set timeframe for an answer on our service is 48h. However, most of the time our answer will be with you faster than that. Sometimes we may take up to 48h simply because every authentication is a serious matter to us.

How do I get my money back from a transaction in which I was scammed with fakes? What happens after I get the Certificate?

In order to receive a refund for a PayPal/credit card transaction in which you were scammed with fakes, replicas or counterfeit items, you will need to get in touch with a PayPal/bank representative. We wrote a guide at length here where explained as simply as possible (with step-by-step visual examples) what you need to. We have a 99.99% success rate of getting back your money.

What if the Certificate doesn't work and I don't get my money back? What's that guarantee you mention about the Certificate of Authenticity?

We want to be as fair as possible, so if your PayPal/bank dispute is rejected on the basis of the Certificate of Authenticity, we will refund 100% of the amount you paid us. This way, there is no risk involved for you. We will require proof that you've actually tried (which we believe is a fair requirement), but we're reasonable people.

What payment methods have you got? What currencies?

We accept all credit/debit cards: Visa, Mastercard, Amex, Discovery etc. We can't accept PayPal, crypto, bank transfers or any other form of payment.

All our prices are in USD for the moment!

What if I have more questions?

Then we're standing by to help. Either email us at [email protected] or use the live chat buble in the lower right corner of the page!