Navigate to the GOAT Support Page: Start by visiting the GOAT website and locating the support section.
Click on “Submit Request”: At the top of the support page, you will find the “Submit Request” button. Click on it to proceed.
Fill in the Details: You’ll be prompted to enter your email address, order number (if applicable), and a detailed description of your concern or query. Be as specific as possible to ensure a swift and accurate response.
Attach Relevant Documents (Optional): If you have any relevant files, like screenshots or receipts, you can attach them to provide additional context to your query.
Submit Your Request: After filling in all necessary details, click on “Submit.” A GOAT support staff member will get back to you as promptly as possible.
Here, you’ll find a phone number for escalated concerns: +1 (323) 306-4955
Remember, this is for pressing issues and not general inquiries.
If you’re from outside the US, you will most likely be charged for the call.
Check with your network provider first.
24/7 Support: GOAT offers round-the-clock assistance, so you can expect help at any time.
Safety and Security: To ensure the safety of employees and users, GOAT discourages in-person visits for support requests. Always use online channels for efficient and secure communication.
Utilize FAQs: Reviewing the FAQ section before reaching out can save time and provide quick answers to common questions.
GOAT’s commitment to customer service is reflected in their diverse contact options and their focus on addressing customer concerns efficiently.
Whether you have questions about an order or need assistance with the platform, GOAT’s customer service is there to assist every step of the way.
80+ Safest Places to Buy Items Online From
Want to avoid scams for your next sneaker, watch, designer item or bag? Enter your email address and we'll send the FREE guide over.
About the Author
David is the co-founder and co-CEO of Legit Check By Ch. David's experience: 5+ years of creating educational content in the fashion industry. 6+ years of authenticating luxury items. Currently, David is the Head Editor of the LCBC Library, where 1,000,000+ words have been published, in free guides, for over 1,000 items.